How to fix DNS server not responding
Sometimes you may encounter DNS error messages while visiting a website, one of which is "DNS server not responding". This means that the web browser cannot connect to the website because the DNS server fails to correctly map hostnames to IP addresses.
There are various reasons for these types of DNS errors. , in
some cases solving this problem can be as simple as restarting your computer or
changing web browsers.
This post explains what the “DNS server is not
responding” message means and some common causes. Then some solutions on how to
fix it on Windows computers are given below.
Switch to a different web browser
To
do this, try accessing the web from a different browser. If your default
browser is Google Chrome, visit the website from Mozilla Firefox instead.
If
switching browsers resolves the error, try updating your default browser to the
latest version or uninstalling and reinstalling it.
Temporarily disable your antivirus software and firewall
Antivirus
and firewall programs work to protect your device from malware. However, this
may block your internet connection
Temporarily
disable anti-virus and firewall programs to check the cause of “DNS server not
responding” error.
To
access the antivirus and firewall settings in Windows, select the Start menu
and click Settings > Update & Security > Windows Security > Virus
& threat protection
Disable other connections
Another
solution that can be applied to solve the "DNS server not responding"
problem is to disable unused connections on your device.
Follow
these steps to disconnect additional network connections
1. Go to Control Panel >
Network and Internet > Network and Sharing Center.
2. Click Change adapter
settings in the left column.
3. The Network
Connections page will appear. Right-click Local Area Connection and other
connections you don't use, and select Disable.
Disable the Windows Peer-to-Peer feature
If
the "DNS server is not responding" error message is not resolved
after disabling the firewall or secondary connections, there is another option
you can try.
2. Peer-to-Peer (P2P)
feature. This is something you can only find in Windows 10.
3. Click on the Windows
icon, then Settings (gear icon) > Update & Security:
4. In the window that
opens along the left side, select Delivery Optimization:
5. Next to the 'Allow
downloads from other computers' option, toggle the switch to disable it:
6. When you are done,
restart your computer and try to access the website again.
Restart your router
A
malfunctioning modem or router can also cause a DNS server to become
unresponsive and the connection to fail.
So,
try restarting your modem or router to clear the cache.
Press
the power button on your router or modem and unplug its power cable from the
power outlet. Wait at least 30 seconds before pressing the power button again to restart it.
If
restarting your modem or router doesn't work, try resetting it to its default
settings. Follow the steps in the device's instruction manual to reset your
modem or router
Disable IPv6 (IP Version 6)
To disable IPv6 do the following:
1. Go to Network
Connections, right-click on the active connection, and select Properties.
2. Under the Networking
tab, find Internet Protocol Version 6 (TCP/IPv6) and
uncheck the box.
3. Click OK.
Update the network adapter driver
Another
reason to get the "DNS Server Not Responding" message is because your
network adapter driver is out of date. Updating the driver can fix the problem.
There
are several ways to update your network adapter driver. One is to do it
manually. Or it can be done by other software.
How
to do it manually
In
the search box on the taskbar, enter the device manager, then select Device
Manager.
Select
a category to see the names of devices, then right-click (or press and hold)
the one you’d like to update.
Select
Search automatically for updated driver software.
Select
Update Driver.
If
Windows doesn't find a new driver, you can try looking for one on the device
manufacturer's website and follow their instructions.
Flush your DNS cache and reset your IP
1. Type cmd in Windows Search and press Enter to access the Windows
Command Prompt console.
2. At the command prompt,
type ipconfig/flushdns and press Enter.
3. If the process is
successful, a confirmation message will appear in the
Repeat this process for
the following commands
ipconfig /registerdns
ipconfig /release
ipconfig /renew
Change the DNS server address
To set up other DNS servers on Windows, follow these steps:
1. Access the Network
Connections page by typing ncpa.cpl into the Windows search box. Press Enter.
2. Right-click on the
connection you are currently using and click Properties.
3. In the Properties
window, select Internet Protocol Version 4 (TCP/IPv4) >
Properties.
4. Check to Obtain an IP
address automatically and Use the following DNS server address options on the
Internet Protocol 4 (TCP/IPv4) properties page.
5. Type the DNS server
addresses you want in the Preferred DNS Server and Optional DNS Server fields.
6. Check the valid
settings in the exit box and select OK.
7. Restart your computer.
Start your computer in safe mode
If your operating system is not working properly, it may cause
"DNS server not responding" error message. So, you can try booting
your Windows device in safe mode to see if this solves the problem. Because Safe Mode
limits the files and resources used when running Windows, it can be an effective
way to fix the problem.
1. Go to the Start menu, select the Power button, press the Shift
key, and select restart.
2. On the Choose an option window, click on Troubleshoot >
Advanced options.
3. Select the Startup Settings option under the Advanced options,
and click Restart.
4. Press F5 on the keyboard to select the Safe Mode with Networking option.
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